Picture the scene: eight people file into a meeting room at 9am. The display won't connect. The camera isn't recognised. Ten minutes later, half the group has given up and dialled in on their laptops. The other half are still trying to fix the problem.
It's frustrating. It's common. And it's far more expensive than most organisations realise.
Let's be specific. A single broken meeting room session typically wastes 10–15 minutes of setup time. With an average of four meetings per room per day, that's up to an hour of lost productivity — every single day, from just one room.
Factor in attendee salaries. Eight people at an average UK knowledge worker salary of £40,000 equates to roughly £19 per person per hour. One broken meeting costs £25–£38 in lost time alone. Across a working year, that's over £7,000 per room — before you've accounted for anything else.
Productivity loss is only part of the story. Consider:
IT engineer time — reactive callouts, manual troubleshooting and repeat visits typically consume 30–60 minutes per incident
Real estate waste — a room that's avoided due to unreliability is dead space; at £500–£800 per square metre in many UK offices, that's a significant asset sitting idle
Reputational damage — client-facing rooms that fail undermine confidence in your organisation's professionalism
Employee frustration — repeated tech failures erode trust in IT and contribute to hybrid work friction
Most IT teams only find out a room is broken when someone complains. By then, the damage is done.
Morbit monitors your room and devices continuously — tracking device health, network performance and call quality at the user level, with no infrastructure to deploy. Issues are flagged before they become meeting-day disasters.
Want to see what broken rooms are costing your organisation specifically? Use our ROI Calculator to generate a figure based on your own environment — meeting room count, headcount and usage patterns.
The result might surprise you.